Tasa Meng’s Taoyuan Airport duty-free spaces combine an LED display and AI visitor guides
In the boarding promenade mall on the north side of Terminal 3 of Taoyuan International Airport, Tasa Meng Duty Free Shop has introduced a large-scale glasses-free 3D LED vision wall and AI interactive services, combined with energy-saving monitoring and multi-lingual tour guides, to create a technologically immersive shopping and waiting experience (this article is sponsored content).
In the boarding corridor mall on the north side of Terminal 3 of Taoyuan International Airport, Tasa Meng Duty Free Store has introduced smart display and artificial intelligence service facilities. Through a large glasses-free 3D LED vision wall, Mini LED immersive screen and multilingual AI guide, it creates an immersive shopping experience that combines technology and culture. (This article is sponsored content)
Taoyuan International Airport Terminal 3 North Boarding Corridor
What are the technological highlights of Tasa Meng Smart Duty Free Shopping Mall?
The core of this upgrade is the large-scale glasses-free 3D LED vision wall and Mini LED immersive screen introduced in the mall. This display system combines AI energy-saving monitoring mechanism and interactive content design to provide highly immersive visual effects while also taking into account energy consumption control, responding to the airport's requirements for energy-saving operations.
A corner of the display and interactive facilities in the mall, photos provided by the brand
How to combine the ordering system with 3D animation?
Tasa Meng also adds interactive design to its catering services. When tourists purchase Taiwanese food through the ordering system, the system will instantly play the 3D animation production process of the dish, turning the time waiting for the meal into a visual feast.
How are boarding gate instructions and language services presented?
The LED screen set up above the mall simultaneously displays the guidance signs for gates D11 to D18 in the north boarding corridor of Terminal 3, making it easier for passengers to know the boarding direction. In addition, AI service guides with Chinese, English, Japanese and Korean languages are planned in the venue to provide intelligent navigation services 24 hours a day to help tourists with different language backgrounds obtain information and assistance.
Who is the technical partner of this project?
The plan information lists that this smart duty-free shopping mall demonstration site project is guided by the Industrial Development Administration of the Ministry of Economic Affairs, guided by the FIND team at the Institute for Information Industry’s Digital Transformation Institute, and is responsible for technology integration and AI algorithm introduction by Mercuries Data Systems, showing the division of labor between government guidance, research unit guidance, and corporate technology integration.
What does it mean for passenger experience?
Tasa Meng said that the launch of this facility is part of its airport service experience upgrade, and it also hopes to demonstrate the application results of Taiwanese brands in combining technology and culture.
What information do each of the several smart services provide?
According to the published usage scenario, the direction of the boarding gate is displayed by the upper LED guidance, and the multilingual tour guide provides services in Chinese, English, Japanese and Korean; catering animations appear when passengers operate the ordering system. Displays, language guides and dining interactions each have corresponding scenes, making it easier for tourists to identify the information portals they need. The page does not list service charges or complete business hours, and it cannot be inferred that all services are free at all times.
